In accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”), your personal data, in the capacity of Data Controller, will be processed by being used, recorded, stored, updated, transferred and/or classified within the framework described below, depending on business purposes. In this context, in accordance with the Laws and Regulations issued by our Company to protect the fundamental rights and freedoms of individuals, especially the privacy of private life, and to protect personal data, our Company maintains the appropriate level of security in order to prevent unlawful processing of your personal data, to prevent unlawful access and to ensure its preservation. takes all technical and administrative measures to ensure
The target audience of this text is all real persons whose personal data are processed by our Company, excluding our Company employees or employee candidates who have applied for a job in our Company.
The personal data processed in the capacity of data controller are given below, but not limited to the ones stated here;
Name, surname, T.C. ID number, address, telephone number, e-mail address, signature, physical location / security image recording, call center / service quality voice recording, bank account number, cookie records
Purposes and legal reasons for processing personal data; Your personal data shared by you;
Carrying out necessary studies, including but not limited to the determination and implementation of our company's commercial and business strategies, marketing activities, business development and planning activities, in order to benefit you and/or the institutions and organizations you represent from the products and services offered by our company,
Execution of administrative operations for communication carried out by our company,
Ensuring the physical security and control of our company's locations in use,
Establishing business partner/customer/supplier (authorized or employees) relations,
Ensuring contractual requirements and financial reconciliation regarding the products and services offered with our business partners, suppliers or other third parties,
Execution of our company's human resources policies,
Calling our company's call center or using the website
and/or
It will be processed for the purpose of participation in trainings, seminars or organizations organized by our company.
Method of collection and storage of personal data; Your personal data that you share with our company may be collected verbally, in writing or electronically through automatic or non-automatic methods, offices, branches, call center, website, social media channels, mobile applications and similar means. Your personal data will be stored in electronic and/or physical media. Necessary business processes are designed and technical security infrastructure developments are implemented in order to prevent your personal data provided and stored by our company from being exposed to unauthorized access, manipulation, loss or damage in the environments where they are stored.
Your personal data will be processed by taking all necessary information security measures, provided that it is not used outside of the purposes and scope notified to you, and will be stored and processed during the legal retention period or, if such a period is not foreseen, for the period required by the processing purpose. When this period expires, your personal data will be removed from our Company's data streams by deletion, destruction or anonymization methods.
Transfer of Personal Data;
Your personal data, within the scope of Laws and other legislation and for the purposes explained;
Türk Telekomünikasyon A.Ş. and Turkish Telecommunication group companies,
Companies that we have authorized, operating on behalf of and on behalf of our Company, to our representatives,
Regulatory and supervisory authorities, public institutions or organizations that are authorized to explicitly request your personal data in their applicable laws,
Business partnerships, supplier and contractor companies, banks, credit risk and financial institutions and other real or legal persons within the scope of the stated purposes,
Tax and similar consultants, obligatory persons related to legal proceedings, institutions and organizations and third parties, including auditors, including but not limited to, business partners, third party service provider, authorized person in Turkey and abroad for the above-mentioned purposes. and organizations.
Your rights in accordance with Article 11 of KVKK; By applying to our company, your personal data;
Learning whether it is processed or not,
Requesting information if processed,
Learning the purpose of processing and whether it is used in accordance with its purpose,
Knowing the third parties to whom it is transferred in the country / abroad,
Requesting correction if it is incomplete / incorrectly processed,
Requesting deletion / destruction within the framework of the conditions stipulated in Article 7 of the KVKK,
Transactions made in accordance with subparagraphs (e) and (f) above, to the third parties to whom it has been transferred.
Cookie Policy
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We would like to inform you about the types of cookies used on our website, the purposes for which cookies are used, and the settings, management and deletion of these cookies.
You can visit our website without giving any personal information, and you can meet your needs by getting information about our products and services. Some cookies are used to collect information about the use of the site during visits. Our aim here; to provide convenience to the user visiting our website and to improve the operation.
What is a cookie?
A cookie is a small text file that is saved on your computer or mobile device via your browser when you visit a site. Cookies allow a site to work more efficiently, as well as to provide personalized pages to provide a more convenient and faster visit experience for your personal needs. Cookies only contain information about your visit history on the internet and do not collect any information about the files stored on your computer or mobile device.
Types of Cookies and Purposes of Use
There are two types of cookies, Persistent Cookie and Temporary Cookie, according to their validity periods. Temporary cookies are created while visiting the website and are only valid until you close your browser. Persistent cookies are created when you visit the website and remain until you delete them or expire. Persistent cookies are used for operations such as providing a personalized experience compatible with your settings.
Types of cookies and their intended use are described below.
Mandatory Cookies Necessary for our website to function properly. For example, mandatory cookies are used for purposes such as authentication and not losing information about your current session. These cookies are used for purposes such as security and authentication and are not used for any marketing purpose.
Cookies Necessary for Functionality These are cookies that allow users who visit our website to remember their preferences. For example, it allows the visitor's language preference or text font size selection to be remembered. Not allowing the use of such cookies may result in not using a special feature for you and prevent it from remembering your preferences.
Cookies Necessary for Performance and Analysis Cookies that help improve our website. These types of cookies collect information about visitors' use of the site, are used to control whether the site is working properly and to detect errors received.
Targeting and Advertising Cookies These cookies are used to promote products and services on or off our website, to show you relevant and personalized advertisements with our partners, and to measure the effectiveness of advertising campaigns.
How Are Cookies Collected?
Data is collected through your devices from which you access browsers. This collected information is device specific. It can be deleted by the user at any time and access to information can be closed.
Our Privacy Policy
Your privacy is important to us, your privacy and security rights are our basic principle.
In this context, you can reach our clarification text on the protection of personal data here.
How can you control cookies?
You can delete the cookies already on your computer and prevent the saving/placement of cookies on your internet browser.
Internet browsers are predefined to automatically accept cookies. Since managing cookies differs from browser to browser, you can refer to the help menu of the browser or application for detailed information.
For example,
You can manage it in "Google Chrome -> Settings -> Advanced -> Privacy and Security -> Site Settings -> Cookies and Site Data -> Allow sites to save and read cookie data".
You can manage it from the menu "Internet Explorer -> Settings -> Internet Options -> Privacy -> Advanced settings".
Most Internet browsers allow you to:
View and delete saved cookies
Blocking third-party cookies
Blocking cookies from certain sites
Block all cookies
Deleting all cookies when you close the browser
If you choose to delete cookies, your preferences on the relevant website will be deleted. Also, if you choose to block cookies completely, many websites and digital platforms may not work properly, including websites of My Line.
To Control Cookies on Your Mobile Device;
On Apple Devices;
You can clear your browsing history and cookies with the steps "Settings -> Safari -> Clear History and Website Data".
You can follow "Settings -> Safari -> Advanced -> Website Data -> Delete All Website Data" to delete cookies and keep your history.
If you do not want historical data to be kept while visiting the sites;
You can activate private roaming by following the steps "Safari -> MYLINE icon -> Private -> Done".
You can block cookies by going to "Settings -> Safari -> Block All Cookies". But; Some websites and features may not work properly when you block cookies.
On Android Devices;
You can clear your cookies by selecting "Chrome app -> Settings -> Privacy -> Clear browsing data -> Cookies, media licenses and site data -> Clear Data".
You can allow or block cookies by selecting "Chrome App -> Settings -> Site Settings -> Cookies".
1. Data Controller My Line Car Rental Services Limited Company (“Company”), acting as data supervisor, places great importance on the protection of your personal data in accordance with the Personal Data Protection Law No. 6698 (“Law”). You can access detailed information about the purposes of processing your personal data by our Company from the Personal Data Protection and Processing Policy (“Policy”), which can be accessed from the link https://www.mylinerentacar.com.tr/ Sayfa/kvkk-aydinletme-metni.
2. Purpose for which Personal Data will be Processed Your collected personal data means that the necessary work is carried out by our business units to benefit you from the products and services offered by our Company, that the relevant business processes are carried out, that the necessary work is carried out by our relevant business units to carry out the commercial activities carried out by our Company, It can be processed for the following purposes (“Purposes”) and within the scope of the personal data processing conditions specified in Articles 5 and 6 of the Law, within the scope of the execution of the processes of our Company and the legal, technical and commercial-occupational security of the persons who have a business relationship with our Company:
• Realization of new or second hand vehicle sales,
• Enabling you to benefit from our hourly, daily or monthly car or tire rental service, and in this context, taking reservations or fulfilling cancellation requests,
• Conclusion and execution of lease agreements,
• Creation, follow-up or cancellation of memberships regarding our company's products and services,
• Execution of vehicle spare parts and accessories sales,
• Delivery of vehicle protection services,
• Fulfillment of after-sales support services,
• Execution of accounting and finance processes,
• Carrying out financial risk assessments of customers,
• Receiving, evaluating and finalizing your requests, complaints and suggestions by our company,
• Planning and execution of customer relationship management processes,
• Follow-up and execution of legal affairs,
• Follow-up of activities related to services,
• Fulfillment of official institution requests,
• Execution of information security processes,
• Realization of audit and ethical activities,
• Planning and execution of customer satisfaction and corporate communication activities,
• Carrying out raffles, campaigns, competitions, promotions or advertising activities,
• Providing additional benefits to loyalty program members,
• If you have given your consent, recommending the products and services offered by our Company according to your tastes, usage habits and needs, and sending advertisements, promotions, campaigns and similar commercial electronic messages to your contact information. 3. To Whom The Processed Personal Data Can Be Transferred To And For What Purpose Your collected personal data; In line with the realization of the Purposes, it may be transferred to our business/solution partners, suppliers, legally authorized public institutions and legally authorized private persons within the framework of the personal data processing conditions and purposes specified in Article 8 of the Law. You can find detailed information about the parties to whom your personal data is transferred from the Policy. If you give your explicit consent, your identity, communication, customer transaction, financial and marketing data; Receiving reservations, concluding and executing rental agreements, receiving and fulfilling cancellation requests within the scope of making use of daily or monthly car rental services, monitoring activities related to services and providing additional benefits to loyalty program members and creating, monitoring or canceling memberships; For the purposes of our company, which processes data abroad, it can be shared within the framework of the personal data processing conditions specified in Article 9 of the Law. If you give your explicit consent, your identity, communication, customer transaction, financial and marketing data, follow-up and organization of service-related activities, performance measurement, calculation of Myline's license fees and financial transactions, reservation requests and cancellations, membership creation, follow-up and cancellations. and loyalty program activities, providing car rental services if you wish to benefit from services abroad, and carrying out membership activities within the framework of the personal data processing conditions specified in Article 9 of the Law. If you give your explicit consent, your identity data, communication data, financial data and usage habits data are used for the purpose of customizing the products and services offered by our Company according to your taste, usage habits and needs, and sending advertisements, promotions, campaigns and similar commercial electronic messages to your contact information Personal data processing conditions specified in Article 9 of the Law framework can be shared.
4. Method and Legal Reason for Collecting Personal Data If you contact our Company within the scope of the sale or presentation of our products or services, your personal data is sent to our website, mobile applications, social media accounts, e-mail; It is collected in physical environment through cargo/mail, fax, face-to-face communication channels, based on the legal reasons specified in Articles 5 and 6 of the Law and presented below. Provided that it is directly related to the establishment or performance of a contract, it is necessary to process the personal data of the parties to the contract, based on the legal reason;
• Realization of new or second hand vehicle sales,
• Enabling you to benefit from our hourly, daily or monthly car or tire rental service, and in this context, taking reservations or fulfilling cancellation requests,
• Conclusion and execution of lease agreements,
• Creation, follow-up or cancellation of memberships regarding our company's products and services,
• Execution of vehicle spare parts and accessories sales,
• Delivery of vehicle protection services,
• Fulfillment of after-sales support services,
• Providing additional benefits to the members of the loyalty program, based on the legal reason that it is mandatory for our Company to fulfill its legal obligations;
• Fulfilling the requests of official institutions, Based on the legal reason that data processing is mandatory for the establishment, exercise or protection of a right;
• Receiving, evaluating and finalizing your requests, complaints and suggestions by our company, Based on the legal reason that data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject; • Execution of accounting and finance processes,
• Carrying out financial risk assessments of customers,
• Planning and execution of customer relationship management processes,
• Follow-up and execution of legal affairs,
• Execution of information security processes,
• Realization of audit and ethical activities,
• Follow-up of activities related to services,
• Planning and execution of customer satisfaction and corporate communication activities,
• Realization of raffles, campaigns, competitions, promotions or advertising activities, if you give your explicit consent;
• Processing your identity, communication, customer, customer transaction, marketing, vehicle and insurance information for the purpose of customizing the products and services offered by our Company according to your tastes, usage habits and needs, and in this context, sending advertisements, promotions, campaigns and similar commercial electronic messages to your contact information.
• Sharing your identity, communication, financial and usage habits data, customizing the products and services offered by our Company according to your taste, usage habits and needs, and sending advertisements, promotions, campaigns and similar commercial electronic messages to your contact information.
5. Rights of the Relevant Person Enumerated in Article 11 of the Law We hereby declare that you, as the relevant person, have the following rights in accordance with Article 11 of the Law: • Learning whether personal data is processed,
• If personal data has been processed, requesting information about it,
• To learn the purpose of processing personal data and whether they are used in accordance with the purpose,
• Knowing the third parties to whom personal data is transferred in the country or abroad,
• Requesting correction of personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,
• Requesting the deletion or destruction of personal data in the event that the reasons requiring its processing cease to exist, even though it has been processed in accordance with the provisions of the law and other relevant laws, and requesting the notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,
• Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,
• It has the right to demand the compensation of the damage in case of loss due to unlawful processing of personal data. You can submit your applications regarding your rights listed above to our Company by filling out the Data Owner Application Form. Depending on the nature of your request, your applications will be concluded free of charge as soon as possible and within thirty days at the latest; however, if the transaction requires an additional cost, you may be charged a fee according to the tariff to be determined by the Personal Data Protection Board.
